Monthly Archive: August 2015

Seal the deal instantly with Windowlink’s “Digital Signature” facility

TwitterThe Window, Door and Conservatory sector now has a new ally in their quest to speed up their sales processes and increase their revenue, thanks to a game-changing feature introduced by software specialist Windowlink. Your sales team are now able to “Seal the Deal” instantly when pitching windows, doors and conservatories to homeowners.

The market leading design, sales and pricing software modules for installers which has been developed by Windowlink, Focus and Vector, can now be specified with a digital signature facility. This means your sales team could virtually price up, quote and get the order signed, in just one interaction with the homeowner.

To simplify things even further, the programs can email the job file, specification and signed contract directly to the customer, back to your office and to as many contacts as your desire.

Windowlink MD, Mark Dudley, explains: “The digital signature works on any touch screen device that supports the Windows operating system, such as tablets or tablet-computers. Where these devices are not available, external signing pads can be used instead.”

With Focus for Windows and Doors, and Vector for Conservatories and Orangeries, your sales team can design products in any style, colour and configuration, while the pricing is done in real time by the system. Once the product has been agreed on, the software modules can automatically generate a professional quote and/or contract based on the exact measurements and features selected.

“This is when the digital signature facility comes into play,” added Mark. “Rather than returning to the office to print and post the order form to the client, both Vector and Focus now allow for the signature to be collected digitally, using the touch screen device. This accelerates the sales process and helps installers capitalise on the homeowners’ excitement for the purchase.”

Tablet devices have had a major impact on many industries, helping to streamline processes and services, and resulting in significant time and money savings. The Window, Door and Conservatory sector can now further benefit from this technology, thanks to software solutions designed to make selling to their homeowners both painless and effective.

“The impact our software modules have on retail businesses is instantly rewarding. Focus and Vector are powerful tools that help installation companies save time and money and increase sales by creating a trusting relationship with the homeowner – the price is always visible. They also represent the natural step forward – in an era of instant gratification, having to wait for quotes and contracts when deciding to make a purchase can be frustrating and even off putting for the customer, but now installers can capitalise on these modern changes with software solutions created specifically for them,” concluded Mark.

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Focus on Lantern Roofs

Windowlink has enhanced its “Focus” sales, presentation and pricing software for windows and doors, with the addition of a Roof Lantern feature, now enabling installers to seize opportunities in the fast-growing “Glazed Extension” market.

Windowlink’s MD, Mark Dudley, says this development is in direct response to new market trends and customer demand.

According to the latest report from window industry market intelligence supplier, Insight Data, the conservatory market has “reinvented itself driven by a shortage of housing stock and rising house prices, as well as product innovation, which is creating renewed consumer desire.”

“One of these developments is the rise of the integrated, bespoke glazed extensions,” said Mark. “Many of our installer clients currently using “Focus”, the design-to-sell software for windows and doors, have told us they are experiencing strong demand from homeowners investing in extension projects, and have added the innovative Roof Lantern to their portfolio in order to take advantage of this cross-selling opportunity”

Atlas Roof

“The new feature enables companies that offer the increasingly popular glazed roofs to produce life-like designs of the completed project including Windows, Bi-Folds, Patio Doors, French Doors and even including Roof Lantern’s, as part of a fully priced quotation.”

This latest development is available as an addition to Windowlink’s popular sales tool, “Focus”.

The sales team at UK Windows Surrey  has been using “Focus” for the past three years, and have recently opted to add the new Roof Lantern feature, in order to help them promote the product to their homeowners. Sales Director John Small, said: “Focus is a great sales tool, and homeowners are blown away by it. They love engaging with it, selecting their options and seeing the price changing in real time, with every choice they’re making. Thanks to it, our customers don’t argue over the price, so we never have to offer discounts. It is very effective, and I wouldn’t do a quote without it.”

Mark concluded: “Larger renovation projects offer the potential to cross-sell other products, such as glazed roofs, but this is hard to do when installers are limited by a generic sales brochure. With “Focus” installers are able to show homeowners not an ‘aspirational image’, but the exact products they are getting, down to the last detail, as well as how these are going to enhance their property’s aspect and value, and now they can pitch Roof Lanterns in the same, effective way.”

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The Conservatory Market is Changing

More and More Vector customers are looking to the new developments by the leading roof manufacturers.

“Livin Room”

Livin Room Image

 

“Loggia”

Loggia on house1

“Solid Roof System”

Real Roof 2

“Vector” can reproduce these features, including the sun lounge or “Livin Room”, Loggia from Ultraframe, Pilasters  and even the solid roof systems

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The future of I.T

The use of Information Technology (I.T) in the Glazing and Fenestration Industry is changing rapidly.  After decades of businesses perceiving software as a necessary evil or an expensive luxury, the organisations coming out most strongly in the industry these days, are those who have embraced software in all areas of their business.

While cross-platform software is still relatively rare in the window, door and conservatory markets, the desire by sales-people, surveyors and others who work away from the office, to use software on any number of different devices is one which is driving Windowlink’s planned future development.

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For many manufacturers and installers the ‘Holy Grail’ in software is the ‘Fully Integrated System’.  As we move into the second half of 2015 this may seem as unlikely a proposition as a fully integrated transport system, but exciting developments are in the pipeline.  “Focus” (for windows and doors) and “Vector” (for conservatories, orangeries and solid roof extensions) software already spans the process from the lead through to manufacture, and we aim to bring surveying, ordering, stores, fitting and post installation care into the loop.

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